Shipping & Returns


POW Casting is a manufacturer and distributor, we are not a dedicated online marketplace.  Although we strive to keep stock and promptly fulfill online orders, during our busy seasons, we struggle to keep up and some of our orders are manufactured to spec when the order is received.  This may result in orders taking 3 - 5 business days to ship.  We will do our best to contact you if your order will take longer than 5 business days.  If you require our product faster you could try one of our POW Dealers, many of them have online stores or can accept phone orders.


All orders are shipped via the most economical means, unless arranged prior to purchase.  Addittional cost may be incurred to orders requiring expidited shipping services.


At POW Casting we pride ourselves on providing a quality product at a fair price.  We produce most of our products in house, using the finest raw materials and services we can find.  For this reason, we stand behind our products 100%.  All our products carry a 90 day, no questions asked, satisfaction guarantee.

"If you buy our product, and aren't happy with it, we will buy it back"


If our product fails due to material defect or workmanship, we will warrant the product for the "reasonable service" life of the product.  For most of our products we deem "reasonable service" to be 5 years for recreational users and 3 years for professional users.  Under some circumstances we may, at our discretion, warrant products longer.  We reserve the right to refuse warranty to any product that has been dropped, modified, abused or used in a way for which it was not designed or intended.


All returns must be approved before refund, or exchange, will be issued.

For customer service please call or text (519) 591-3552

If we do not answer, please leave a detailed message so we can look into your issue before returning your call.